Tours/Madrid/Madrid Airport Private Arrival Transfer
Viator · Private tour

Madrid Airport Private Arrival Transfer

4.2(128)Madrid1 hour
VIATOR4.1(123)TRIPADVISOR5.0(5)

Description

Travel from Madrid Airport to your Madrid city hotel. Transfer services are available 24 hours a day, 7 days a week. This is a private transfer service so the price is the same for groups of:

Tour Options

Sedan Car
  • Sedan Car Day: From 6:00 am to 09:30 pm Pickup included
Minivan
  • Minivan Day: From 6:00 am to 09:30 pm Pickup included

Highlights

Driver
1 - 2 people transfer by private car
One way private transfer
3 - 6 people transfer by private minivan

What's included

Included
Driver
1 - 2 people transfer by private car
One way private transfer
3 - 6 people transfer by private minivan
Not included
Excess luggage charges (where applicable)
Gratuities

Pickup Locations & Times

Departure Point: After you have collected your luggage, the driver will meet you at the arrivals hall located outside the customer area, holding a sheet with the client's name. Directions: If you are arriving into Terminal 1, your driver will be located at the Post Office. If you are arriving into Terminal 2 your driver will be waiting at the Aena Information point located under green umbrella. If you are arriving into Terminal 4 your driver will be waiting at the Arrival Lounge (Bar Bareto Madrid).

Traveller Ratings

4.2
128 reviews
5
86
4
14
3
7
2
4
1
17

Important Information

  • Infants and small children can ride in a pram or stroller
  • Public transportation options are available nearby
  • Specialized infant seats are available
  • Suitable for all physical fitness levels
  • The duration of transfers are approximate, the exact duration will depend on the time of day and traffic conditions
  • Please be informed that the space for luggage in our cars is limited to 1 suitcase per person (max 20 kg). Otherwise the clients will be requested to take care of the extra luggage on their own or settle the extra cost (if confirmed with the supplier in advance).

Reviews(128)

S
Sanjay_C
March 23, 2026
Don’t book airport pick up through Viator!

Pick up booked - confirmed - no pick up. After several calls and text I get a text back that confirmation was done due to a glitch in the system. Please take a cab!

Operator response

Dear Sanjay_C We regret you could not be picked up as, due to a glitch on the sytem, the service wasn't correctly confirmed, Your booking agency was informed so they could proceed with the full refund, Sincerely,

I
Ilene_B
January 19, 2026
We did not take this...

We did not take this ride, our luggage was delayed and therefore the driver had to leave. We took a cab instead.

Operator response

Dear Ilene_B, I regret that you could not use the transfer service as the maximum waiting time indicated in conditions was exceded. Sincerely,

M
Martysta_B
December 26, 2025
Flawless transfer for First time visit

Everything was seamless, the driver was waiting for us with a sign right outside of the arrivals hall doors. He was polite and very accommodating of our luggage. Perfect sized vehicle to accommodate a family of 4.

A
Alicia_H
November 30, 2025
Excellent customer...

Excellent customer service. Driver was there when we arrived. Very professional and friendly. Would use this company again.

P
Patricia_K
September 28, 2025
Airport to Hotel

Manuel was our driver. He was prompt and courteous. Our plane was late arriving, but the airport expedited our group via bus straight to passport control and luggage retrieval. No worries, within expected time range agreed to in advance.

J
Jennifer_f
May 15, 2025
Fantastic

Great communication, professional driver, great vehicle. Fast service, waiting for us immediately when we grabbed our luggage

E
Elizabeth_C
April 14, 2025
Perfect transport

After long flight it was nice to have someone waiting for you to transfer you to your stay. We were a party of 6 and the van accommodated all our luggage’s without any problems.

M
Michael_H
February 17, 2025
No show at airport after 2 phone calls

No show at airport after. Attempted to phone calls but still a no show. Hade to take a taxi to hotel

Operator response

Dear Michael_H Thank you for your feedback, Please bear in mind that the pick ups at the airport have a limited time of waiting from flight arrival, all agencies including the one you booked it through are advised of this detail; after waiting the indicated time per contract, the driver left, as we answered to your refund request. I would like to point out that for the arrival time of your flight the phone number at your reservation was available jet no call was received, it was aswell available the emergency number for out of office hours which is also shared with all authorized selling points, Sincerely,

D
Drew_H
June 15, 2024
Positive

Driver on time and made himself very easy to locate when arriving at airport. Nice clear big sign for communication. Friendly, helpful.

R
Robin_P
April 26, 2024
Awful

We were not picked up at the airport and expect a refund. I received no reply from my attempts to contact Viator

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