Lempuyang (Gate of Heaven) and East Bali Private Bali Tour

We enjoyed our excursion overall, with a few caveats. Our primary reason for booking this excursion was to visit Lempuyang (the Gate of Heaven). When our driver, Mu'in, picked us up, he informed us that Lempuyang was closed until June 20 due to a religious holiday. We completely understand and respect closures for local religious observances. However, the tour was still being advertised and available for booking during that period, and photos of the Gate of Heaven remained prominently featured in the listing. We suspect we were not the only guests who booked the tour expecting to visit that location. Mu'in did his best to accommodate the situation by suggesting alternative stops, although some were places we had already visited or were not interested in. Our revised itinerary included Tirta Gangga, Tunas Bali Luwak Coffee Plantation, and Tegenungan Waterfall. One additional surprise was that the original itinerary listed Tukad Cepung Waterfall, which was one of the attractions we were also especially looking forward to because of its unique cave setting. Instead, we visited Tegenungan Waterfall. It was beautiful, and we enjoyed having lunch at the Omma Day Club Restaurant overlooking the falls. An added bonus was being able to use the restaurant's elevator back to the parking lot, sparing us the long climb up the stairs. One final point is that this tour appeared in our search for tours departing from Seminyak. As first-time visitors to Bali, we relied on TripAdvisor's recommendations and did not realize how much driving would be involved. We ultimately spent considerably more time in the car than at the attractions themselves. It would be helpful if the listing made the expected travel time more explicit so travelers can make a more informed decision. Overall, Mu'in was courteous and accommodating and this feedback is intended primarily to help improve the accuracy of the tour listing and better align expectations.

Our tour guide Putu was very friendly, helpful, and informative. We had a fun day and it was well worth the money. He takes awesome photos also. You will need to tell the guide exactly where you want to go as this tour was not structured according to the tour description.

This Bali tour provided a very convenient experience! We had the privilege of touring some of the most beautiful sights and there was no difficulty involved. We were able to go at our own speed, which was perfect. Putu, our driver, was always on time and provided wonderful advice and assistance while making our journey even more pleasant. We are grateful for this, and are sure to book another tour upon our return to Bali.

This tour was so great. The private tour guide was very flexible and we had the chance to see and do so many more things in Bali. This has to be done by everyone who comes to Bali!

I enjoyed the private tour because Komang was such a great tour guide. He's been helping us take a lot of great photos all day. Komang was also very patient, welcoming, and friendly to our children.

We value our days touring with Komang. It's one of the best guided tours I've ever had the privilege of being on. He was very friendly, well informed and willing to meet all of our needs. He even loaned me some local currency! I liked the first day so much that I booked the second one right away. Komang is a good photographer, too. After your trip, in photos, you're sure to enjoy tons of fond memories! Thank you again for the lovely tours!