Hong Kong: Private Transfers From/to Hong Kong Airport(HKG)
Description
Enjoy a safe and reliable 24-hour private airport transfer between Hong Kong International Airport (HKG) and your accommodation in Hongkong Island, Southern District of Hong Kong Island、New Territories、Kowloon. Avoid long taxi lines, busy public transport, and language barrier confusion, then simply sit back and relax. Save yourself from having to carry heavy bags and navigate the public transportation system and take comfort in knowing that all vehicles are regularly maintained to high-quality standards.
Tour Options
Highlights
What's included
Pickup Locations & Times
This is a one-way airport transfer from/to HKG airport. Please provide your Pickup and Dropoff address in advance! This transfer service is only available for properties in the Hong Kong Downtown. We may contact you regarding additional charges if the pick-up location is outside our service area. Please provide your contact phone number or WhatsApp account when confirming the booking. We will contact you to confirm the pick-up details in advance. And we will arrange the driver one day in advance. We provide 7*24 customer service, Please feel free to contact us by email, WhatsApp, or phone. For waiting time exceeding 30 minutes (for airport departure), a fee of 35 USD per hour will be charged For waiting time exceeding 60 minutes (for airport arrivals), a fee of 35 USD per hour will be charged Maximum one piece of luggage per person. The luggage size limitation is 24 inches. Oversized or extra luggage must be communicated in advance. We will arrange different vehicle types according to the number of passengers.
Traveller Ratings
Important Information
- Public transportation options are available nearby
- Suitable for all physical fitness levels
Reviews(8)
I had a terrifying experience with this transport service in Hong Kong. We booked a 4-passenger van for an airport pickup, but the driver sent a Tesla 4-door car instead, which could not accommodate our luggage correctly. The communication was a disaster from the start. Despite booking an airport pickup, the driver refused to meet us at the terminal and demanded we walk to the Regal Airport Hotel to find him. Worse still, once the ride began, the driver appeared to fall asleep while driving. We felt completely unsafe throughout the entire journey. This is unprofessional, unreliable, and dangerous. Do not trust them with your safety or your money
Dear client， We appreciate you taking the time to share your feedback with us. We sincerely apologize for any inconvenience you may have experienced during your recent ride , we checked with our driver seriously, The guest booked an economy 5-seater car, and the Tesla we arranged met the standard. Moreover, since the guest did not book the sign-holding service, they were required to go to the pick-up point, and our driver provided normal service. . We understand that the service fell short of your expectations, and for that, we extend our sincerest apologies. Your feedback is invaluable to us, and we assure you that we will take this opportunity to enhance our service quality. Once again, we apologize for any inconvenience caused and hope to serve you better in the future.
The service provider was knowledgeable of making his customer(s) less worrisome.He took pictures and arranged them in sequence with written instructions and directions for my guide to find where he parked his car. He was also on time and customer friendly. I can recommend him to travelers visiting Hong Kong by plane.
Driver was on time to pick us up at our hotel and we had a nice ride to the airport. He contacted us the night before and chatted in the morning with a picture of his car and license plate.
Our pickup was scheduled for 7:00 am. I sent operator a message the day before confirming but did not receive a response. When the driver had not arrived by 7:13 we took an Uber. Since this was ride to airport we could not wait any longer. The driver said that he was at the hotel early but we never saw him and he never made himself known.
Dear client， We appreciate you taking the time to share your feedback with us. We sincerely apologize for any inconvenience you may have experienced during your recent ride , we checked with our driver seriously, Our driver arrive in advance, but he can not contact you . At last he leave after free waiting time ends. we understand that the service fell short of your expectations, and for that, we extend our sincerest apologies. We suggest that next time please kindly keep your phone open so we can get in touch.
Driver told us exactly where to meet him by sending us a series of photos on WhatsApp showing us the route to the pick up point and by the time we got there he was just arriving to pick us up.
Driver was punctual and very helpful with the luggage and very friendly for the short journey to airport
I wasn’t too happy with the airport meet and greet. I had to trek all the way to the Regal Hotel to meet the driver, which was a bit of a hassle. I was hoping to meet right in front of the Arrivals Hall, but that meant I walked too far and got a little lost trying to find the driver. That’s why I booked an arrival transfer, hoping it would make getting to my hotel after landing at the airport much easier. Unfortunately, that didn’t happen here, and I felt like I might have been better off just getting an Uber instead of booking this transfer.
Hello dear, could you please verify if you have separately booked airport pick-up service and are dissatisfied with it? The order we received is for airport drop-off, and due to the ongoing maintenance of the parking lot, guests can only detour to the hotel to board the vehicle, which is beyond the driver's control. Moreover, you contacted our driver within 24 hours to request a hotel change, and our driver kindly helped you make the modification. We appreciate you taking the time to share your feedback with us. We apologize for any inconvenience caused and hope for your understanding in this matter.
From the moment we landed at Hong Kong International Airport, the transportation service to our hotel was seamless. The driver was waiting promptly at arrivals with a clear directions, helped us with our luggage, and had a spotless, comfortable vehicle ready. The ride itself was smooth, efficient, and relaxing—exactly what we needed after a long flight. The driver was courteous, and professional. We arrived at our hotel stress-free and right on time. Highly recommend this service for anyone traveling into Hong Kong!
