From Cancun Airport Private Transfer
Description
Begin your vacation stress free with this private transportation from 1 to 7 passengersfrom the Cancún International Airport. Sit back and relax with transports you to your requested hotel. Pick up times are based on your flights arrival and choose between arrival or round trip services.
Tour Options
Highlights
What's included
Pickup Locations & Times
We can pick up all the passengers in hotels , hostals and Airbnb only with the correct address,
Traveller Ratings
Important Information
- Infants and small children can ride in a pram or stroller
- Suitable for all physical fitness levels
Reviews(751)
Esmeralda was great!! Our flight was late to arrive to the airport and our other airport transfer was unable to accommodate us any longer. Unittravel saved us when it mattered most!! The Cancun airport can be a little scary and intimidating due to the multiple individuals offering you rides, but you’re unsure who you can trust. I was able to book the new airport transfer and be picked up within 15 minutes.
Quick awesome experience with our driver. He had cold bottled water for us in the car. Great timing minimal waiting
Everything went smooth. From the pick up at the airport with our sign with our name on it. Bottled waters offered for free. Pick up from the hotel was great! Friendly conversation and questions answered about life in Cancun. I left my phone and it was brought back. Overall 10/10! Easy communication via telephone.
On time, excellent communication and very friendly. Will use them again next year.
The van was comfortable, great A/C, the driver was very nice. He was on-time and got us to our destination without any delays.
Super easy. Driver was courteous and knowledgeable. Gave us a run down of the area, and helped with our bags
I was advised that I would need to pay additional for my trip as there was an error on location. I booked using the hotel address and was confirmed. There were further confirmations sent and reminders of payment coming out on a certain date. There were WhatsApp conversations with the local provider, Unittravel, advising on pick up times, what to do in the event of flight delays...etc. The payment processed. When we arrived at the airport, the driver advised that I needed to pay a additional funds for my return transfer as "I" made the error. Followed up with local company Unittravel and Viator. I was advised that it was "my fault" and that what I had paid for a return transfer was now only being applied to one way trip and I was on my own to book my own return transfer to the airport at the end of the trip. The local operator engaged in back and forth via WhatsApp and basically said either I pay extra or I am on my own. I argued the point, and they became condescending and rude. I contacted Viator via their web chat feature and were not supportive or helpful at all. Basically the same as the local operator - you are on your own. We booked a private car for the return to the airport and the cost of the one way was 50% less than the Viator rate. I feel like I was totally scammed.
The Viator platform lets you select the lowest transfer cost and allows you to enter any hotel name; it then gives you your confirmation. But you know you paid for a Cancun area hotel, and your hotel might be in Tulum. There's a big price difference. You're the one being scammed because you knew which hotel you were staying at.
Overall, good service! I booked this transport a week before I traveled. The communication was very good, they let me know ahead of time that if I needed pickup from different terminals, to let them know as it would be an additional fee. I was able to easily message them on whatsapp once I was ready for pickup. Straight drive to the hotel was very convenient, gracias!
Absolutely great shuttle service! Very responsive, timely, and our driver Juan was fantastic!! He met our requests on arrival! Asked for some beers and he delivered, 10/10 the best shuttle service we have had here
Eric was fantastic. Opened the door for us helped with luggage and is an excellent driver, he went above and beyond.
