Florence: Palazzo Vecchio Priority Entry with Audio Guide
Description
Discover the historic heart of Florence with reserved access to Palazzo Vecchio, one of the city’s most iconic Renaissance landmarks. Explore the palace at your own pace with a multilingual audio app while uncovering centuries of Florentine history, politics, and art. Walk through grand halls, elegant chambers, and historic rooms connected to the powerful Medici family and Florence’s political past. Along the way, admire remarkable artworks and decorative masterpieces associated with artists such as Giorgio Vasari, Michelangelo, and Donatello. The audio app enhances your visit with engaging commentary and historical insights, allowing you to enjoy a flexible self-guided experience without the restrictions of a group tour. Ideal for independent travelers looking to discover Palazzo Vecchio comfortably while exploring one of Florence’s most important cultural landmarks.
Tour Options
Itinerary
Step into the fascinating world of the Medici family with entry tickets to the Medici Chapels in Florence. Explore this extraordinary Renaissance site at your own pace with a multilingual audio guide that reveals the stories, power, and legacy behind one of Italy’s most influential dynasties. Visit the magnificent Chapel of the Princes, adorned with precious marble and semi-precious stones, and discover the New Sacristy, designed by Michelangelo. As you walk through these historic spaces, the audio guide brings to life tales of ambition, intrigue, and cultural brilliance that shaped Florence. Admire breathtaking sculptures and artworks, including Michelangelo’s masterpieces, while gaining insight into the political and artistic impact of the Medici family. Perfect for independent travelers, this experience offers flexibility and convenience, with digital ticket access and informative audio commentary available in multiple languages.
Highlights
What's included
Traveller Ratings
Important Information
- Wheelchair accessible
- Infants and small children can ride in a pram or stroller
- Public transportation options are available nearby
- Transportation options are wheelchair accessible
- All areas and surfaces are wheelchair accessible
- Suitable for all physical fitness levels
- Please remember to bring your own earphones to listen to the audio guide on your phone.
Reviews(13)
I never received my tickets and they would only let me in because I showed them my confirmation. I had to pay for the audio guide for myself and husband for 12 euros extra even though the confirmation said audio guide was included. Entry fir a walk in was only 9 euros per person si the entire experience should have totalled only 30 euros and I paid 60 and got nithing of any extra value. Very unhappy abd feel I am due a refund
Thank you for your message. We’re sorry for the inconvenience you experienced. According to our records, your tickets and audio guide link were sent before the tour, and venue staff accepted your confirmation for entry as a courtesy. The audio guide was already included in your booking, so there was no need to purchase another one on-site. Unfortunately, we’re unable to issue a refund since the full service was provided as advertised. However, we appreciate your feedback and will review communication procedures to ensure clearer instructions for future guests.
The audio and narration worked out great. It was nice to take the tour at our own pace. We had the ability to play it back if we missed star was being said.
The basilica lines were fast with our group tour skip the line ticket and the tour guide Wn was excellent. We got to see a ton of intricate details inside the basilica, including the crypt, and our guide explained the significance of many parts of the basilica we would have otherwise missed.
The audio guide is not worth it. It says the same thing a million times. Better to just do skip the line or go early and buy tickets there. And when I spoke with customer service about changing times they were not helpful
Thank you for your feedback. We're sorry to hear that the audio guide did not meet your expectations and that your experience with customer service was not helpful. We understand how frustrating that can be. Your comments are important to us, and we’ll be reviewing both the guide content and our support process to improve for future visitors. We appreciate you sharing your experience and hope you still enjoyed the visit overall.
The sumptuous Medici Chapel. We just regret that we were not able to include in our visit the Basilica of San Lorenzo.
There was no audio or skip the line; I had an email confirmation, never received an actual ticket; the ticket desk let me thru but I had no audio, just walked myself around.
Buy your tickets at the venue for $9.00 euro buying tickets on this site was not needed . We went early walked right in . Spent $56.00 instead of $18.00
Thank you for your feedback. We always appreciate hearing from visitors. However, we’d like to clarify that our service is designed for travelers who prefer convenience, skip-the-line access, and guided experiences—something not available with standard entry. While it's possible to buy tickets at the venue, especially during low-traffic times, our customers often value the time saved and the added service we provide. Also, we’ve noticed that some reviews may come from competitors rather than genuine guests, so we encourage all future visitors to look at a broad range of reviews and experiences before making a decision. We remain committed to transparency and excellent service. Please feel free to contact us directly if you have any concerns or questions.
The host of the tour gave clear instruction to retrieve e-ticket 24 hour before the tour started via WhatsApp. Tickets were delivered on time. I never attempted to use/download any audio guide so I can't comment on that.
The operator only sent a QR code for entrance and audio tour. No one at the ticket office had the ability to read the QR. they wanted to see a voucher and we were sent none.
Sure! We sent you the tickets by both email and WhatsApp, and the QR code you received was only for the audio guide, not for entry. The actual entry tickets were sent to you in PDF format. All of this was explained very clearly in the description provided
Received our tickets ahead of time on Whatsapp and walked right in. Worth seeing, I enjoyed it more than the Duomo
