City Half Day Tour of Miami by Bus with Sightseeing Cruise

Everything was great and I would recommend this experience to anyone in Miami, I really enjoyed the tour

First off FALSE ADVERTISING. The bus had zero air conditioning and 2 very big emergency exit windows were swinging, had broken glass and slamming back and forth. Complete hazard especially if a child were sitting near them and got a finger or arm in there. So the bus was super HOT. You could not understand the guide with either how he talked in the microphone or speaker system. So you are touring spots and have no idea what he is saying. May as well have been a digital recording and maybe we would have had a chance to understand what sights we were seeing. We got dropped off at the Bayside Market to explore and get on our next tour via boat ride. The photos advertised first of all was a nice conservative looking white double decker boat. When the tour guide on the bus was dismissing us off the bus, he told us to go to the PIRATE SHIP at 1:15p for our 1:30p boat tour. It was never advertised as a CHEESY PIRATE SHIP. Then we wait in the line in the Miami heat just to be told by that company that they no longer as of 3 days do business with the Miami bus tour company because they haven’t been paying them. So many of us that purchased this tour through the Miami Tours.com were very upset. We had to pay for our own transportation back to the meet up spot in front of their business which low and behold had closed its doors. They weren’t receiving phone calls and just abandoned their establishment. We filed a dispute and We hope to be getting a refund but won’t know for a week. Best ad use is to find a reputable business or uber/lyft yourself to the sites you want to see. There are also plenty of onsite tours right at the Bayside area. DO NOT DO BUSINESS WITH MAIMI TOURS.COM. How aweful and such a waste of our travel time and experience

Don’t waste your money on this tour,there is better ways of seeing Miami Guide was rude Bus was in a very bad way (front window smashed with barrier tape over front Rushed everywhere and taken to places for samples and end up having to pay for them so if you book this tour and have a mojito it will cost (3 non alcoholic and one alcoholic nearly $60 (not explained there is a charge) Boat trip ok and quite informative but on a very old boat. Overall could have done everything at our own pace using buses for a fraction of the cost and without the rudeness and obsession with the colour stickers they give you to make sure your supposed to be on the bus Staff in shop not interested and also rude and just giggle at each other

The tour did not match what was advertised on the website, and it was a disappointing experience overall. The biggest issue was that there was no air conditioning on the lower level of the bus. On top of that, passengers were not allowed to bring food or drinks onboard. Given the lack of air conditioning, not being allowed to bring a bottle of water was unreasonable and made the ride very uncomfortable. The ticket office also does not have a restroom, which would have been helpful to know before arriving. Another disappointment was the amount of walking. The tour involved much more walking than what was described in the "What's Included" section for the Miami/Miami Beach tour. This made it difficult for my 80-year-old mother. The one highlight was the staff. Both the bus tour guide and the boat tour guide were knowledgeable, friendly, and provided interesting information throughout the tours. The boat tour was enjoyable and was the best part of the experience. Unfortunately, the end of the day left a bad impression. While I was helping my 80-year-old mother into my van, another bus tour driver from another bus company repeatedly honked at us while we were parked, despite seeing that I was assisting an elderly passenger. The interaction was unnecessary and unprofessional. Overall, I would not recommend this tour, especially for families with elderly travelers or anyone expecting the experience described on the website. The boat tour is the only part I would recommend.

Very good tour. Enjoyed the site. The tour rep was lively and made the trip enjoyable. Boat tour on pirate ship was also very good. Only recommendation please fix the air conditioner on the bus. Most passengers sat upstairs. You’d get many more customers.

It’s all going Alrite until we got left that the marketplace cause their bus broke down and had to pay 60 dollars in a taxi would not recommend

This tour is waste of money. Zero value for money. The original tour was 3 hrs 30 min which they brought down to 2 hrs 30 min out of which 45 minutes wasted in ice cream shop and lunch stop. There was no commentary at all. Buses are having uncomfortable seating. They told there is AC on first level which was false.

Waited in line where signs said to wait and others ignored and walked to the street. Was told by staff we would get on first and we were the first ones there. Well, it didn’t happen and everyone on the street got on first so I waited “in line” for nothing. Also the guy who was our guide (not the bus driver, he was fine) talked about getting drunk on the stops and my kids were convinced he was drunk. When we got dropped off for the boat part of the cruise he disappeared on us twice. The first time maybe he forgot something but who knows. We were all looking for him wondering where he was then we saw him running towards us from the bus. Wasn’t impressed with the guide at all. Also we were supposed to get a double decker bus and ended up with a single deck bus with no shade from the sun. There were no awnings on the bus like the other ones. Also did not expect to be on an old pirate boat, but a much nicer one. Itinerary didn’t mention a pirate boat either. Paid ahead of time for this trip and then was told when got there would owe a service charge. Totally unexpected as it wasn’t mentioned on the website (at least I didn’t see it) that I would owe more money when I got there.

Little Havana a must see.. great gift shop and coffee Great tour, beautiful history, awesome boat ride on the pirate ship.. Bring rain poncho just in case of rain

Very cost effective and friendly. The tour guide was very knowledgeable and helpful to others. Awesome day it was.