Tours/Cancun/Cancun Private Driver Service
Viator · Private tour

Cancun Private Driver Service

5.0(10)Cancun1 hour
VIATOR5.0(1)TRIPADVISOR5.0(9)

Description

With this stress-free service, you won't have to worry about scheduling a taxi or trying to navigate on your own. Our professional staff will help you get the most out of your vacation by taking you to any place of interest you may like or simply discover the surroungings. Take some time to go shopping, to visit the local landmarks or try the local gastronomy if you wish. This service will save you time, money, and hassle. Flexible and convenient pickup times and locations and Hassle-free private driver service and Comfortable and air-conditioned vehicles

Tour Options

6-Hour Private Driver Service
  • Duration: 6 hours Pickup included
4-Hour Private Driver Service
  • Pickup included

Highlights

Private chauffeur service within coverage area
Taxes
Air-conditioned vehicle

What's included

Included
Private chauffeur service within coverage area
Taxes
Air-conditioned vehicle
Not included
Excess luggage charges of $10USD per oversized bag (where applicable)
Gratuities

Pickup Locations & Times

**Airport Pickup:** Upon arrival, please collect your baggage and head to the Arrivals Hall. Your driver waits outside of the terminal in the Ground Transportation pick-up area holding a sign displaying an orange Cancun Travel Experience logo. Please present your confirmation or photo ID upon pickup. Your transportation will be ready at exactly 30 minutes after your flight landing time before your service hours start to run. Arrivals: If by any chance, you encounter any issues locating your driver please go to any of the following meeting points: - Terminal 2 (Domestic arrivals) at Welcome Bar - Terminal 2 (International arrivals) at Welcome Bar - Terminal 3 at Margaritaville Bar - Terminal 4 at Welcome Bar **Hotel Pickup:** Your exact pickup time will be coordinated with the local operator, your driver will meet you at the lobby of your hotel. Please present your confirmation or photo ID upon pickup. Please be ready and waiting a few minutes before the confirmed pickup time.

Traveller Ratings

5.0
10 reviews
5
10
4
0
3
0
2
0
1
0

Important Information

  • Infants are required to sit on an adult’s lap
  • Service animals allowed
  • Infants and small children can ride in a pram or stroller
  • Suitable for all physical fitness levels
  • Arrivals: Your transportation will be ready at exactly 30 minutes after your flight landing time and can wait up to 60 minutes after your flight landing time.
  • Please note pickups to/from multiple airport terminals/hotels are not allowed, pickup times are based on traffic/road limitations, any requests for changes will be reviewed and accepetd or rejected on supplier´s sole discretion.
  • This a private driver service, only you and your party will travel together.
  • For any last-minute changes and/or delays, please reach out immediately, please note all last minute changes are subject to availability and can´t be guaranteed.
  • Please note the coverage area comprehends Cancun Downtown, Cancun Hotel Zone, Puerto Juárez, Playa Mujeres, Costa Mujeres and Puerto Morelos only.
  • The duration of your service will start once the first passenger boards the vehicle.
  • The return to your hotel or original pickup location must be considered within the duration of your service.
  • Our services operate from 5:00AM to 11:59PM, if your desired time falls outside these hours please reach out to confirm availability.

Reviews(10)

M
Maria_M
December 14, 2025
We met a friend, who...

We met a friend, who lives locally in Cancun, at the marina peurto for coffee. Our driver (Luis) dropped us off and picked us back up at the exact location at the time we specified. He also stayed on the premises in case we were ready to leave early which is why I picked this service. Great experience!

P
P410BMreneef
September 18, 2025
Amazing

Fast communication, detail oriented, overall 1000% satisfaction!! Will definitely book again especially this was last minute. Overall

S
S8678JFalexandera
March 27, 2025
Cancun

Abbi was excellent. We highly recommend this company and Addi. Everything was great with this company. Very good business.

Operator response

Thank you so much for the kind words! We're thrilled to hear that you had a great experience and that Abbi took such good care of you. We’ll be sure to pass along your compliments. He’ll be so happy to hear them! We truly appreciate your recommendation and are grateful for your support. Looking forward to welcoming you again in the future!

Z
Z8189QSrobertt
May 14, 2024
Fantastic shuttle experience!

We rented a private shuttle to avoid stopping at several hotels and it was well worth it. Driver was waiting for us after we arrived at the airport with a big sign with our name so we were able to find him easily in the crowd. The driver who picked us up from the hotel to take us to the airport after our trip was also very prompt (arrived early). Both drivers (to/from) were very courteous and identified themselves and verified our name and bookings. We will definitely use this service again and highly recommend.

Operator response

Dear Z8189QSrobertt, Thank you for your wonderful feedback! We're delighted to hear that our private shuttle service met your expectations and provided a smooth, efficient experience. It's great to know that our drivers were prompt, courteous, and easy to locate, ensuring a hassle-free journey to and from the airport. We appreciate your recommendation and look forward to serving you again in the future. See you soon! The Travel Cancun Experience Team.

5
555jeng
January 13, 2024
Great driver

We had an excellent experience with our private airport transport. Abbi was our driver. He was on time, very polite, and extremely helpful with answering questions about things to do on our trip. Highly recommend!

Operator response

Dear 555jeng Thank you for sharing your excellent experience with us! We are pleased to hear that Abbi provided you with top-notch service during your private airport transfer. Punctuality, courtesy, and kindness are qualities we look for in our drivers, and we are glad that your expectations were exceeded. Thank you for your recommendation and we look forward to having the pleasure of serving you again in the future! The Travel Experience Team.

1
123susanl
December 31, 2023
Start and Finish your vacay with private transfer. Worth the few extra dollars.

Effortless. Gave flight info, hotel, name, and poof- we were in excellent hands. Booked with Viator and our driver ABBI was prompt, friendly, safe, and professional.

A
adrianacG305IP
December 26, 2023
Really good experience

Was a good experience. The guy was really nice and gentle. He drove good to the hotel. The vehicle was clean

Operator response

Dear adrianacG305IP Thank you for reviewing us! Our expert drivers are eager to be of service and to leave you with a nice feeling. They keep their units clean so you can relax while you arrive to your hotel. Hasta Pronto! The Cancun Travel Experience Team

A
analV9255XB
November 11, 2023
Always reliable

This is our second time in Cancun this year and both times we have used this service to get around. It is always on time, reliable and secure. Thank you to Adrian, Abi, Jorge and Miguel for all your help.

Operator response

Dear analV9255XB, Thank you for your review on our Cancun Private Driver Service. We are thrilled to hear that our service has consistently met your expectations in terms of punctuality, reliability, and security. It's wonderful to know that our team members, including Adrian, Abi, Jorge, and Miguel, have contributed to making your travels in Cancun enjoyable. Your feedback is truly appreciated, and we look forward to the opportunity to assist you again during your next visit to Cancun. We hope to see you soon! The Cancun Travel Experience Team

6
689kaseys
September 21, 2023
Very Good

Hugo was really nice ! He got us there and back to the airport. He was on time. When I plane landed late he was still there waiting. He was very sweet !

Operator response

Dear 689kaseys Thank you for a stellar review of our Private Transportation Service, we appreciate your kind words! Hugo is a really nice driver, he always makes sure to provide a punctual and stress-free ride to our valued guests. Hasta Pronto! The Cancun Travel Experience Team

1
153dennisr
July 27, 2023
Great Professional Service: BOOK NOW

Picked us up at airport; in a crowded and overwhelming environment Sergio had a sign held up high and professional. He kindly treated us and made us feel at home and took us to our transport. Opened the doors for the ladies and loaded all our luggage. Was kind enough to stop at store to allow us to get situated with adult beverages. Great clean ride; very courteous and professional; would hire again in a heartbeat. Our driver Sergio was top notch, super knowledgeable with great advice.

Operator response

Dear 153dennisr, Thank you for your review on our Cancun Private Driver Service. We are proud to read your review of our private transportation service. We are delighted that your experience with Sergio was so positive from the beginning to the end of your trip. It is wonderful to know that Sergio was able to find you easily in the busy airport environment. We make every effort to provide personalized and friendly service, and It is an honor that you felt well treated and welcomed throught your journey. We are proud to know that Sergio demonstrated courtesy and professionalism during the trip. We are honored to receive your compliments on Sergio, and will pass your words on to him. Once again we appreciate you taking the time to leave us a review. We hope to see you soon. The Cancun Travel Experience Team

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