cancun airport shuttle
Description
Ride with the experts at the best prices in Cancun. We are the best option for you. look no more with us you´ll find the best rates. we are celebrating our 5th anniversary and as a token of appreciation for your preference you will get a free shopping tour to Cancun or Playa del Carmen. the free tour will take place on a different day of your arrival. Reservation 2 days in advance is required and is subjet to availability. upon arrival you will get the number of the executive who will assist you to make your reservation our shuttle leaves the airport constantly from 8 am until 5 pm. our staff will be monitoring your flight our staff will be waiting for you with a sing with the logo of YAMEVI TRAVEL. then he will take you to the locations where you'll be boarding the vehicle
Tour Options
Highlights
What's included
Traveller Ratings
Important Information
- Infants and small children can ride in a pram or stroller
- Public transportation options are available nearby
- Specialized infant seats are available
- Suitable for all physical fitness levels
- Children must be accompanied by an adult
Reviews(139)
The price was far better than seeking a cab or another shuttle once I arrived. Communication started once I landed and was easy to meet up with the person who coordinated our ride to the hotel. I would absolutely book this again.
Dear Guest, Thank you for your kind feedback. We’re delighted to hear that you found our service affordable, easy to coordinate, and convenient from the moment you landed. Your satisfaction means a lot to us, and we truly appreciate your recommendation. We look forward to serving you again on your next trip. Warm regards, The Yamevi Team
The person who gets you on the right shuttle was easy to find. They text you exactly where to meet them and then they walk you right to the shuttle.
Thank you for your feedback. We’re delighted to hear that our airport representative was easy to find and that the communication made the meeting process simple and convenient. Providing clear instructions and a smooth arrival experience is very important to us. We appreciate your trust and look forward to serving you again. Warm regards, The Yamevi Team
Very helpful, friendly and punctual
Hi, thank you for your kind feedback! We’re happy to hear you found our team helpful, friendly, and punctual. We truly appreciate your support and hope to assist you again on your next trip!
Car Hire service was prompt and responsive. We left a bag in the shuttle and they were able to secure it for our return booking. However, I did not give 5 stars because we were not informed our return trip was predetermined by a set time. This cut our vacation time short. All in all after multiple conversations we were able to come to a resolve. Stress free service was appreciated.
The transportation coordinator was very proactive, asked us if our flight had landed to give us meeting instructions. Driver was friendly.
Thank you for your feedback. We're glad to hear that our transportation coordinator kept you well-informed and that you had a pleasant experience with the driver. We appreciate your comments and hope to assist you again soon.
I did not receive this service. Was stuck at airport and ended up paying an extra $80 outside of the already fair paid for.
Thank you for taking the time to share your experience. We are truly sorry that your arrival did not go as smoothly as expected. We would like to clarify the situation to ensure full transparency. Your reservation was for a shared shuttle scheduled at 2:00 PM, and our last shared departure from the airport is at 5:00 PM. Unfortunately, when you arrived after that time, it was no longer possible to provide the shared service, as our shared shuttles operate on fixed schedules. To avoid leaving you without transportation, our team offered the option of a private transfer by covering only the difference in fare, since private services have a different cost. We understand that you preferred not to pay an additional amount. Although our policy states that no‑show reservations at the selected time are non‑refundable, we wanted to support you and avoid further inconvenience. For that reason, and as an exceptional courtesy, we requested a full refund through Viator, which you accepted. Our goal is always to assist travelers and offer fair solutions within our operational limits. We appreciate your understanding and hope to have the opportunity to serve you again under better circumstances.
This was a seamless transaction from end to end. My flight was delayed by nearly an hour, and the team had sent WhatsApp and iMessages that were helpful for our rendezvous at the airport. Wait was minimal and we were on our way without any issues.
The company had someone outside waiting on us and texted me that they were outside. Very nice and helpful!
Waited for more than half an hour in the hot sun for a couple that never showed. No seating anywhere.
We waited over an hour for our shuttle because the greeter didn’t understand that we were allowed to travel solo since we had purchased a round-trip. In addition, no one was checking our flight because when we arrived, we could not find our greeter. The whole experience was horrible and would not recommend this service to others
dear customer Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet your expectations. We’d like to clarify that the service you reserved is a **shared transportation**, as clearly stated in the voucher and throughout the booking process. This type of service involves grouping passengers with similar itineraries, which may result in **waiting times**—a detail that is **explicitly outlined in the “Inclusions” section** prior to booking and again in your confirmation documents. We understand that timing and comfort are important, and we strive to provide clear information so our guests can choose the service that best suits their needs. We encourage all travelers to review the service details before confirming their reservation to ensure it aligns with their preferences. Your feedback is valuable, and we’ll continue working to improve clarity and customer satisfaction. If you have any further concerns or would like assistance with future travel arrangements, we’re here to help. [
