Alcalá de Henares Private Tour from Madrid
Description
Discover the secrets of the city that saw the birth of the greatest writer of Hispanic literature, Miguel de Cervantes. This town, a World Heritage site, not only holds the secrets of this famous writer, but its streets are also home to the various cultures that have passed through Spain. The city's rich historical and artistic heritage is reflected in its imposing monuments, such as the Cathedral of Los Santos Niños, the Laredo Palace, the picturesque Calle Mayor, and the hundred-year-old University of Alcalá. This trip is without a doubt the perfect option, just 20 minutes from Madrid.
Tour Options
Itinerary
Discover the city that saw the bith of the greatest writer of Hispanic literature, Muiguel de Cervantes. This town, a World Heritage site, not only holds the secrets of this famous writer, but its streets are also home to the various cultures that have passed through Spain. The city's rich historical and artistic heritage is reflected in its imposing monuments, such as the Cathedral of Los Santos Niños, the Laredo Palace, the picturesque Calle Mayor, and the hundred-year-old University of Alcalá. This trip is without a doubt the perfect option, just 20 minutes from Madrid.
Highlights
What's included
Pickup Locations & Times
We will confirm the pick up point the day before of the tour
Traveller Ratings
Important Information
- Wheelchair accessible
- Infants and small children can ride in a pram or stroller
- Service animals allowed
- Public transportation options are available nearby
- Specialized infant seats are available
- Transportation options are wheelchair accessible
- Suitable for all physical fitness levels
Reviews(5)
We booked a Naturanda tour through the GoCity Madrid pass and unfortunately had a terrible experience that completely disrupted our travel plans. First, Naturanda cancelled our tour on the day of the activity when we where already at their office, apparently their tour operator was not available anymore. They offered to reschedule, but after accepting a new date, Naturanda cancelled that one as well, the day before due, apparently because there where too few people who booked the tour. Their final “solution” was to move the tour one week later, long after we had left Madrid — an option that is impossible for any traveler and clearly not a real alternative. What makes this worse is that Naturanda flat‑out refused to offer any other options, even though we proactively suggested several alternatives that were: - Available on their website - Similar in price - Operated by Naturanda themselves We asked for: - The wine tour on two different dates shown as available online → refused without explanation. - Their daily tapas tour (€100 vs. our original €90) → refused because “they can fill the spots with other people”. - Their self‑guided tapas tour, still advertised for €50 → refused with the claim that the website is “outdated”, even though it is still publicly displayed. In short: Naturanda cancelled twice, provided no feasible solution, rejected all alternative proposals, and left us without any activity or compensation. We have traveled a lot and rarely encountered such inflexible and unhelpful service. For anyone visiting Madrid, I strongly recommend avoiding Naturanda and choosing a more reliable tour operator.
Hello, thank you very much for taking the time to share your feedback with us. We are really sorry for the inconveniences and we will like to express our deepest apologies. We will be reviewing this case with our staff to ensure it won't happen again. Kind regards from Madrid.
Our tour guide David was wonderful. Could not have asked for a better experience. Knowledge of the area was excellent. Thank you David
Hello, thank you for taking the time to leave a comment. We are delighted that you enjoyed the tour with our fantastic guide David !
This is an exceptional half day tour to Alcala de Henares Our guide Javier went beyond our expectations. I can say one of best guides EVER His assistant Annabelle was super Very knowledgable I recommend this tour
